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Delivery Information

All orders are dispatched within 24 hours of placing your order and standard delivery usually arrives between 1-5 days. Most orders arrive the next day but this is not guaranteed. If your order is delayed longer than 5 days please email our customer service team for further information.

The method of delivery varies according to the size, weight and value of the order. If your package is small and low cost then we use Royal Mail. If your package(s) are large or of a high value we use one of our nominated couriers.

Tracking your Order

All orders but the smallest of orders (for example, two spotlights) are tracked by our courier APC. Once your order has been successful placed and received by APC you will receive a 7-digit consignment number. To track your order this can be inserted into APC's tracking system, where you will need to insert your consignment number and delivery postcode.

To track your order, simply visit: http://www.apc-overnight.com/apc/depots-home.php?depotid=17